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Honolulu, Hawaii 96817

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FAQs: Homeless Programs

I heard there are different types of shelters.  I see homeless on the streets and would like to contact someone to help them.  What are the types of shelters?  Who can I call to help the homeless on the streets?

Outreach agencies can provide help to the homeless on the streets.  An emergency shelter is typically a shelter that is designed to provide temporary shelter and appropriate services to homeless families and individuals for up to six weeks.  An emergency shelter is characterized by its short term of stay, often nightly, and walk-in nature.  Cost to stay in an emergency shelter is usually assumed by the provider operating the shelter.  A transitional shelter is designed to provide temporary shelter and appropriate services to homeless families and individuals for up to twenty-four months.  The cost to stay in the shelter depends on the shelter you are applying to, but generally it is based on the size of the unit you occupy and your monthly income.  Listed below are the agencies you can contact for specific assistance for the homeless.

Outreach Agencies:

Agency Name Phone #
Family Life Center (Maui) 808-877-0880
Kalihi-Palama Health Center (Oahu) 808-791-6370
Kauai Economic Opportunity (Kauai) 808-245-4077
Office for Social Ministry (Hawaii) 808-935-3050
Salvation Army, Maui (Maui) 808-871-6270
Waianae Coast Comprehensive Health Center (Oahu) 808-696-7081
Waianae Community Outreach (Oahu) 808-696-5667
Waikiki Health Center (Oahu) 808-922-4790

Emergency Shelters:

Agency Name Phone #
Family Life Center (Maui) 808-877-0880
Family Promise of Hawaii (Oahu) 808-548-7478   
H-5 Hawaii Helping the Hungry Have Hope (Oahu) 808-922-4790
Institute for Human Services (Oahu) 808-537-2724 (Men)
808-845-7052 (Women & Children)
Kauai Economic Opportunity (Kauai) 808-245-4077
Maui Economic Concerns of the Community (Maui) 808-242-7600
Office for Social Ministry (Hawaii) 808-935-3050
River of Life Mission (Oahu) 808-680-0823
Salvation Army, Maui (Maui) Opened October 2009 808-871-6270
Waianae Community Outreach at Kalaeloa (Oahu) 808-696-5667

Transitional Shelters:

Agency Name Phone #
Alternative Structures International (Oahu) 808-696-4039
Catholic Charities Hawaii (Oahu & Hawaii) 808-696-4885 (Oahu)
808-882-7609 (Hawaii)
Gregory House Programs 808-592-9022
Hale Kipa, Inc (Oahu) 808-589-1829
H-5 Hawaii Helping the Hungry Have Hope (Oahu) 808-922-4790
Hawaii Island Home for Recovery, Inc. (Hawaii) 808-934-7852
Holomua Na Ohana (Oahu) 808-259-6658 (Waimanalo)
808-682-3869 (Barbers Point)
Honolulu Community Action Program, Inc. (Oahu) 808-682-5494
Housing Solutions, Inc. (Oahu) 808-599-5759 (Elderly)
808-522-0540 (Families)
808-946-8063 (Working Singles)
808-947-7181 (Student families)
Kahikolu Ohana Hale O Waianae (Oahu) 808-697-7300
Kauai Economic Opportunity (Kauai) 808-245-4077
Maui Economic Concerns of the Community (Maui) 808-242-7600
Mental Health Kokua (Oahu, Hawaii & Maui) 808-737-2523
Office for Social Ministry (Hawaii) 808-935-3050
Steadfast Housing Development Corporation (Singles - Mentally Ill, Oahu) 808-682-4466
United States Veterans Initiative (Waianae, Oahu) 808-696-6770
Women In Need (Oahu) 808-258-5706

Shelter for Special Needs Persons (Families with HIV):

Agency Name Phone #
Gregory House Programs (Oahu) 808-592-9022
Maui AIDS Foundation (Maui, Kauai & Hawaii) 808-242-4900

Do the homeless elderly have a separate shelter they can go to?

There is a shelter for the elderly named Kulaokahua, which is managed by Housing Solutions.  To be considered elderly, a person must be at least 62 years old.  You may call 808-599-5759 for more information.

I am homeless and a single parent with two children.  Where can I go for help?

Listed below are agencies running shelters for families:

Agency Name Phone #
Alternative Structures International (Oahu) 808-696-4039
Catholic Charities Hawaii (Oahu & Hawaii) 808-696-4885 (Oahu)
808-882-7609 (Hawaii)
Family Life Center, Inc. (Maui) 808-877-0880
Family Promise of Hawaii (Oahu) 808-261-7478
H-5 Hawaii Helping the Hungry Have Hope (Oahu) 808-922-4790
Holomua Na Ohana (Oahu) 808-259-6658 (Waimanalo)
808-682-3869 (Barbers Point)
Honolulu Community Action Program, Inc. (Oahu) 808-682-5494
Housing Solutions, Inc. (Oahu) 808-522-0540 (Families)
808-947-7181 (Student families)
Institute for Human Services (Oahu) 808-845-7052
Kahikolu Ohana Hale O Waianae (Oahu) 808-697-7300
Kauai Economic Opportunity (Kauai) 808-245-4077
Maui Economic Concerns of the Community (Maui) 808-242-7600
Office for Social Ministry (Hawaii) 808-935-3050
River of Life Mission (Oahu) 808-680-0823
United States Veterans Initiative (Waianae, Oahu) 808-696-6770
Waianae Community Outreach (Oahu) 808-696-5667
Women In Need (Oahu) 808-258-5706

Some of the homeless I see appear to be mentally impaired.  Who can I contact to get them some help?

You may contact the State of Hawaii, Department of Health, Adult Mental Health Division (AMHD) ACCESS LINE at 808-832-3100.  On the neighbor islands, you may call toll-free at 1-800-753-6879.  The AMHD Access Program provides a team of trained and experienced professionals who provide help and intervene in times of mental health crisis.

I am a homeless single person and I don't have a job.  Is the Institute for Human Services (IHS) the only shelter I can go to?

Listed below are agencies running shelters for singles:

Agency Name Phone #
Alternative Structures International (Oahu) 808-696-4039
Family Life Center, Inc. (Maui) 808-877-0880
Gregory House Programs (Oahu) 808-592-9022
Hale Kipa, Inc. (Oahu) 808-589-1829 (Young Men & Women)
H-5 Hawaii Helping the Hungry Have Hope (Oahu) 808-922-4790
Hawaii Island Home for Recovery, Inc. (Hawaii) 808-934-7852
Holomua Na Ohana (Oahu) 808-682-3869 (Barbers Point)
Honolulu Community Action Program, Inc. (Oahu) 808-682-5494
Housing Solutions, Inc. (Oahu) 808-599-5759 (Elderly)
808-946-8063 (Working Singles)
808-947-7181 (Student)
Institute for Human Services (Oahu) 808-845-7052 (Women)
808-537-2724 (Men)
Kahikolu Ohana Hale O Waianae (Oahu) 808-697-7300
Kauai Economic Opportunity (Kauai) 808-245-4077
Maui Economic Concerns of the Community (Maui) 808-242-7600
Mental Health Kokua 808-737-2523
Office for Social Ministry (Hawaii) 808-935-3050
River of Life Mission (Oahu) 808-680-0823
Steadfast Housing Development Corporation (Singles – Mentally Ill, Oahu) 808-682-4466
United States Veterans Initiative (Oahu) 808-696-6770
Waianae Community Outreach (Oahu) 808-696-5667
Women In Need (Oahu) 808-258-5706

I am being evicted from my rental home because I didn't pay my rent.  Can someone help me with my rent payment?

The Salvation Army Family Services Office (808-591-5605) on Oahu, and Office for Social Ministry (808-935-3050) on Big Island administer an Emergency Grants Program, which provides emergency financial assistance to those who need immediate financial help with back rent, utilities, and food to prevent homelessness.  You may call the agencies for more information, however you must meet the criteria to qualify.

What is being done for the homeless veterans in Hawaii?

The Veterans' Administration Healthcare for the Homeless provides assistance to homeless veterans.  You may call 808-433-0335 for more information.

For more detailed information on HPHA's Homeless Programs, go to

HPHA Homeless Programs Information

Homeless Point-In-Time Count Report, 2007


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